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CASE STUDY

2022  —  2024

MASTERA —
WORKERS & CLIENTS MOBILE APPS

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Role

Product Lead & Designer

Type

Hybrid Mobile Apps

Contribution

Design Strategy
Market Research
User Research
Wireframing
Prototyping
User Interface Design
Interaction Design
UX Writing
Product Management
Tech Support

For Workers

For Clients

SOLUTION
FOR WORKERS 

I designed the Workers App with the primary objective of digitizing workers' time tracking and enhancing job experience by introducing transparency and eliminating barriers such as paper-based time sheets. This has enabled real time and efficient resolution of occurring issues, saving both company and workers valuable time.

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After user research, I made the interface straightforward: workers land directly in the Orders tab upon signing in or opening the app. Here, they can easily track their work time or report absences, with all order details and contacts readily accessible for their convenience.

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The calendar allows workers to easily view their upcoming job assignments and review their tracked time history. Additionally, workers can use it to inform about absences in advance.

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Workers receive instant notifications regarding their work time status updates and can access their up-to-date or past month income breakdown, including tracked and approved hours. Earnings are determined by workers' hourly rate and hours approved by managers.

SOLUTION
FOR CLIENTS 

The mobile app for Clients provides a simple interface for reviewing ongoing orders, approving workers' tracked working hours, and creating new worker requests if necessary. Clients are instantly updated about order status updates, worker absences, and more.

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As a client's manager who has hired construction workers paid by an hourly rate, your responsibility is to review and approve all tracked working hours. This can be done individually or in bulk actions. Additionally, managers have the option to modify workers' tracked time, providing their own reasoning, and admins will take action to resolve any conflicts.

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I created a rating system for managers hiring workers, evaluating performance based on core characteristics: quality, speed, independence, and, most importantly, whether they would rehire the worker for another job.

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To reduce manual communication methods like phone calls, I designed a multi-step form for client managers to hire workers directly from the app. Managers receive instant notifications about request updates and can track its progress.

SELECTED-CASE-STUDIES-2

Based in Spain. Working remotely.

Get in touch via WhatsApp

Available for work. Let's discuss.

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